Draft Electric & Plumbing Services called my wife on Wed. 8/2 and told my wife they would go out to look at a AC for her on Thurs. 8/3 or Fri. 8/4. The AC lines had been cut and my wife made it clear to Draft Electric that homeowners insurance needed a confirmation of the vandalism from them and they would cover the repairs. She didn't hear anything back from Draft Electric so my wife called back on Tues. 8/8 and they had not went out to the house like they said they would and didn't bother to call and let us know either. John, the man she talked to when she called Draft Electric back on Tues 8/8 said they might get out there that week that the house was just "sitting empty". The phone also cut off when she was talking to John and he did not bother to call my wife back. The house was "sitting empty" but we were trying to get it ready to sell. We also wanted it repaired for the workers that were going to be there repairing the house due to the damage from someone going in and vandalizing not only the AC but the house. After talking to John from Draft Electric on Tues. 8/8 my wife contacted someone else about having the AC repaired, they called her back on Wed. 8/9 and told her they would have someone out to look at it on Thurs. 8/10 and they did what they said they would do and had someone out to look at it the day they said they would. The workers started repairing the damage to the rest of the house on Thurs. 8/10. My wife and I felt like John at Draft Electric did not make fixing the AC a priority because the house was just "sitting empty" but we were trying to get everything repaired so that we could get the house sold. Getting repairs done in a timely fashion is very important, even in a house just "sitting empty" when you are trying to put it on the market.
Draft Electric Plumbing Services is a US Plumber based in Stuarts Draft, Virginia. Draft Electric Plumbing Services is located at 17 Cold Springs Rd, Stuarts Draft, VA 24477, USA.
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